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PayPal will process payment details under its own privacy terms. Septic Plan does not receive or store your full card or bank-account details. To create and deliver the paid report, we retain the order reference, payment status, the planning answers used to generate the report and the delivery record. Support correspondence is retained only as needed to resolve your request.

Contact

For privacy or support questions, email hello@mysepticplan.com. We aim to respond within two business days.

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